Most of the sites we come across use contact forms to allow users to get in touch or/and send messages. However, when targeting mobile users, forcing them to fill out a dull form (usually pretty long) is the worst UX you can offer to your mobile audience. Instead, here are a couple of approaches you could try out in your mobile web application:

1. Let users call you

You have to remember that they’re reading your content from a mobile device, so the most obvious way to get in touch with you is to actually call you directly. You can do that by creating a page and adding the following piece of code:

<a href="tel:+1234567890">Call us now!</a>


When your mobile users tap on “Call us now!” link they will simply call your number.


2. Sending a message over email

Why using a contact form when you can simply use the mailto: function:

<a href="">Get in touch</a>

3. Calling you on Skype

Maybe you’d like to be contacted over Skype. That’s insanely easy – just use this piece of code:

<a href="skype:skype_user?call">Call us using Skype!</a>

Notice that instead of skype: you can use callto: in which case you can replace the skype_user even with your phone number.

4. Maybe you prefer Whatsapp

Most of your mobile users might already have Whatsapp installed, so why not letting them get in touch with you through it:

<a href="whatsapp://send?text=Hello%20World!">Hello, world!</a>

5. Or maybe you prefer good old SMS

Here’s a simple way of enabling mobile users to send you an SMS:

<a href="sms:+1234567890?body=hello%20there">Hello, there!</a>